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Booking Information
Terms and conditions

Please review the following terms and conditions that apply when you reserve a villa at Emaho Sekawa Retreat.

 

ALL BOOKINGS

  • Emaho Sekawa may update the Terms at its sole discretion, with the new Terms taking effect upon publication. 

  • You must be at least 18 years old to make a reservation.

  • We will confirm our acceptance of your reservation by sending you an email to the email address that you provide during the reservation process.

  • Emaho Sekawa is an adult only retreat unless you book out all 3 villas.

Check-In / Check-Out

Check -In Time: 2pm

Check- Out Time: 10:00am.

Early arrivals and late departures are subject to availability and upon by request.

Payment

All credit card payments are automatically converted to and processed in Fiji Dollars, using direct conversion rates from xe.com. Direct Bank Deposits are acceptable. Please contact us directly, if you prefer this payment option.

Managment and service surcharge: A management and service fee of 4% will be added to your booking.

Cancellation policy

See below the cancellation policy when booking with Emaho Sekawa.

  • A 50% non-refundable deposit is required to secure your booking, with the remaining balance charged to the same credit card on the day of check-out.

  • Travelers who cancel any time before check-in are not required to pay the outstanding balance, however will not be refunded the 50% reservation deposit.

  • Postponement or any date changes will be accepted subject to availability if received 30 days or more before arrival. Requests for date changes must be received in writing to this address: sales@emahofiji.com

NO SHOW POLICY

No refund will be given for no-shows. If you foresee that you will not be able to make your booking for example missing your flight, please contact our bookings team immediately to reschedule your reservation. Your new booking will be subject to availability.


Privacy

We may use third-party service providers to process your personal information on our behalf for the purposes of this booking. For example, we may share some information about you with these third parties so that they can contact you directly by email (eg, to obtain post-stay reviews about your experience).

GUEST RESPONSIBILITY

Please be aware that Emaho Sekawa Retreat disclaims any liability for any injuries experienced by guests while staying with us or while taking part in retreat activities, as well as for any guest loss or damage to personal belongings. While at the resort or taking part in events, visitors are expected to abide by any instructions issued by retreat staff. Additionally, the resort will not be held liable for any delays, extra costs, or inconveniences that may result directly or indirectly from circumstances beyond the resort's control, such as natural disasters, governmental actions, or equipment malfunction.

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Booking Information
Covid-19 guidelines

 

Covid-19 entry Guidelines

Travellers to Emaho Sekawa must meet Fiji’s travel requirements, and therefore be able to show evidence of the following at airport check- in:

  • Proof of COVID-19 vaccination for all travellers over the age of 16.

  • Travel-related medical insurance which includes Covid-19 cover.

 

Covid-19 Test upon arrival:
Fiji offers quarantine free travel to fully vaccinated travellers from all over the world.

Testing POSITIVE During Your Stay at Emaho:
Should you test positive for Covid-19 whilst at the resort, you will be required to quarantine at Emaho for 5 days. In the event that this quarantine period extends past your original departure date, all costs including accommodation, meals, testing and other expenses are at the cost of the guest. A "Fit-to-Fly" certificate will be issued after the fifth-day isolation period to allow a return home in the event a guest still tests positive, depending on their home country's requirements. For more information, please check out our helpful FAQ page.

Returning Home:

Be sure to review your specific country’s requirements before your trip so you are prepared for re-entry. If you require a Covid test prior to departure, our Emaho staff can arrange for a registered nurse to conduct your test at the retreat, however the fee of Covid-19 test is payable by you.